RubiGrid® Phillips Head Attachment Bolts 10 Pack

I gave a 4-star rating because I stripped one of the screws while installing. You guys (without me asking) sent this bag of screws. That was super kind of you and a stand-up move. Thank you. I have yet to use them, only because i will (most likely) have to tap out the screw hole. Again, my fault.
**Note: The screw I stripped was the one farthest to the right in the picture.
Even though I have one that I stripped, it still works flawlessly. The best phone holder I've owned thus far. Again, thank you for all your help, and killer customer service.

I am really enjoying my Bullet point system. Hands free and safe.

On 2/26/23 I installed my Rubigrid and lost one of the small screws that holds the top to the base. I contacted customer service via email and opened case #58236 asking if they could send a replacement. I received no response, and on 3/2/23 I went ahead and ordered replacement screws from them. According to the return email opening my request most are answered within 24hrs. Looks like my case got dropped!

I still stand by my 5 star rating of the product on 2/26/23.

Changing rating because I just received a call from Hiede from customer service. She responded to my initial request asking for a photo. I never received that email. She cancelled my order and issued a refund and placed a new order under warranty with priority shipping. Thankyou

I dropped a tiny screw that proceeded to bounce down around the center console and disappeared. I contacted bulletpoint and they promptly sent me a pack of ten. The mount is great as is customer service. Thank you

Great customer service

Got the screws thank you
All installed and love it works as advertised
Great product

I had to purchase this because when I originally got my base one of the bolts was stripped and i couldn't get it out, and I new I would eventually replace it. Now I have a reason to take it all apart and redo it. I gave it 3 stars because of the stripped bolt. Other than that still a great product.

I have purchased two wireless phone mounts. One for my truck and my wife’s. Bullet point is always great at responding to emails and helping with any questions. I recently took my truck to the dealer and I removed the bullet point mount and left a screw out. I contacted bullet point to buy more screws. They absolutely went above and send me extra screws at no cost. This company is doing a great job making solid products and offering great support. Thank you

Great product, really fast shipping

bulletpoint was professional and couteous and quick to respond to my issue

I bought the screws to put in the Jeep so if I need a replacement it’s handy

The staff is very professional and provided amazing service. I love you guys. Thanks a million

A few of the mounting screws got lost and even though my wife was the one that ordered it and she ordered through Amazon, the CSR was able to locate that sale with the invoice number and shipped me a bag of 10 screws no charge! Amazing company!

I had a small issue and the customer service person worked out all of the details for me.

This company has the best customer service team I have ever worked with.

Quick and right on target.

Great product & awesome customer service.

These are by far, the BEST phone mount system out there! I've had several, and should have just gone straight to BulletPoint! They are well worth the money...you get what you pay for! I purchased a few others out there that were less expensive, but in the long run, I spent way more money than I should have. LEARN FROM MY MISTAKE!! You will not regret going with BulletPoint!!

I lost some screws and with no issue sent me replacements. I can not say enough how great it is to have a company support its customers like this one.

I had some missing screws and The service at Bulletpoint was very helpful! Responded promptly and sent me a set. Thanks Bulletpoint for a Great Product and great customer service!

I can’t say enough good about the products and people who work here.

Best customer service I've had in a very long time. Product is extremely well made. Super happy

Lost 1 mounting screw and these guys had a pack sent to me within 2 days @ no charge! Awesome service